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Saturday, April 13, 2013

Is wage theft Gordon Nixon's new initiative aimed at "helping" young people?


Between being caught outsourcing forty-five jobs to India, the visceral outrage of Canadians on social media, and a textbook PR disaster - by any measure RBC had a rough week. The eventual point-man in the temporary foreign worker saga was Gordon Nixon, RBC's CEO, who attempted to defend the indefensible through a series of poorly messaged appearances and ill-conceived crisis management.

One thing point that caught my attention was the eighth paragraph from Gordon Nixon's open letter, it read: "Fourth, we are preparing a new initiative aimed at helping young people gain an important first work experience in our company, which we will announce in the weeks ahead." An interesting tactic, but is RBC really interested in helping the throngs of unemployed youths in Canada? I would suggest that they're not.

Natalie Pickett, RBC Associate
I came across an advertisement for an unpaid internship with RBC Dominion Securities (the full ad appears below). The contact person for RBC is Natalie Pickett who is an Associate with RBC in Scarborough. RBC is looking for an Research Assistant to generate new clients, develop seminars, copy edit newsletters, design direct marketing campaigns, and research special projects. 

This intern wouldn't be paid, but RBC is looking for a 4th year student or recent graduate for approximately four months of unpaid work. Business, finance, or marketing majors are preferred and having the Canadian Securities Course would be a bonus. The advertisement states RBC is "looking for a candidate that is self confident with good communication skills, highly organized and can work independently in a fast-paced environment while multitasking."

In 2012 RBC posted $7.5 billion in profit. The idea that they can't pay their interns is offensive. What's on display here is flaunting the ability to exploit students desperate to gain a foothold in the labour market. This internship is also illegal as unpaid internships are prohibited under the Canada Labour Code (RBC is a Federally-regulated employer) as unlike Ontario's Employment Standards Act, 2000 there are no exclusions from employment standards protections for unpaid labour or unpaid training (not that this is training, it's work). This is textbook intern misclassification, blatant wage theft, and an abhorrent violation of employment standards.

I should note that this is not the first time I've caught RBC running an illegal unpaid internship scam. Two years ago I wrote a blog post highlighting York University's practice of advertising illegal unpaid internships on the school's career services website and RBC Dominion Securities had an advertisement up at that time. I found the latest advertisement on York University's career services website, so there is a pattern of illegal exploitation of interns by RBC over a number of years.

This is another illegal and morally questionable human resources practice from one of Canada's largest corporations. It's a bit rich for Gordon Nixon to trot out the prospect of giving young people jobs while behind the scenes his company is exploiting countless unpaid interns. Sadly, this appears to be just another supremely shady attempt by RBC to subvert employment standards and place risk entirely on the backs of the misclassified employee intern.

Misclassification of employees has a rich history within Canada's banking sector. Currently, both Scotiabank and CIBC are facing class action lawsuits alleging that their employees (mostly females) were systematically denied wages for the overtime they worked. This is a type of wage theft that targets vulnerable workers which is analogous in many ways to wage theft perpetrated against unpaid interns. RBC itself has been the target of a misclassification class action lawsuit,  RBC Capital Markets settled a Fair Labor Standards Act claim in the United States brought by securities brokers who were misclassified as professional employees.

The problem in all of this is that the Human Resources and Skills Development Canada's Labour Program does not properly regulated internships much like the lack of regulatory oversight with the Temporary Foreign Workers Program. Under the watch of Stephen Harper enforcement efforts in the area of labour standards have been non-existent. Minister of Labour Lisa Raitt is openly hostile to any form of workplace protection and is quite content with letting employers blatantly violate whichever laws they feel like.

Hopefully RBC will see the error of their ways and start paying their interns a decent wage, but I'm not holding my breath. For some previous articles on rich people exploiting interns, see: here, here, here, and here. Take a look at RBC's advertisement below.


9 comments:

  1. This is so typical. Bring in desperate grads with the implied promise that this will turn into a permanent position - which it never does. They just move on to the next grad.
    And wtf?? Volunteer?!?! Seriously?? You should only be able to post for volunteers if you are a registered charity or non-profit, like a school. I don't think RBC qualifies.
    Gord Nixon and his cronies are clearly of the Genus: Doucheous Maximus.

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  2. BUSTED!! Andrew you are a champion of youth rights! Keep it up!

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  3. Just keep letting these corporations spin their BS and see where it takes you. Everything these guys supposedly "publish" are worked on, massaged, and created by "strategy firms" being paid huge bucks to polish a turd!
    Thousands of Canadians sitting at home scouring the job want ads every day can tell the real story here........not some overpaid pencil neck with an offshore tax haven in the Caymans!

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  4. Nationalise the banks in Canada

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  5. Come Monday I'm transferring my RBC investment retirement accounts elsewhere. Sickens me what corporate Canada is doing to the youth! I will not be part of it!! Billions and profit yet you can't pay even minimum wage!! Nothing is free in life! Pay our youth!!

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  6. As an employment recruiter, I am very offended by this ad. I speak to university graduates everyday in Ontario who cannot find jobs. IN fact, I spoke to 2 engineering graduates with $50000 in debt and who remain unemployed for almost 1 year.

    I have advised them to seek employment outside of Ontario.There is something very wrong with a company that makes billions, pays its president over $12 million and has his wife shopping in the US with the RBC plane...Its an embarrassment to Canada

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  7. A colleague once worked an "unpaid internship" when she was younger, and then got even after the "internship" concluded. Take the work, if you can afford it. Keep track of every minute on the job and, preferably, make sure you have someone who can corroborate the amount of time you are keeping track of. Afterwards, file a claim with the applicable labour standards agency (federally, in this instance). Then your employer owes you all your wages, plus overtime, plus transportation for any overtime that required you to work late (how late is considered "late" may also be defined by labour standards rules). And, bonus, the employer pays a fine, too. Revenge. Sweet. Served cold.

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  8. Over four years ago, RBC shut down all three of its Technical Support (IT) call centres (in Vancouver, Toronto and Montreal) and outsourced everything to India's Igate. I was one of the 200+ Technical Support Analysts who lost my job to Igate. And yes, all of us had to train/assist on calls with our replacements in India for a full month before the official hand-over.

    Bottom line, RBC is not disclosing the truth here. The public deserves better, and the bank is fully deserving of all fallout. Straight up: if CEO Gordon Nixon or PR spokesperson Zabeen Hirji repeated any of their same crap in a Federal court case, they would both be committing serious perjury, be charged with criminal negligence and have to serve lengthy prison sentences.

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  9. RBC has signed 3 years contract with iGATE it means that RBC will offshore all its projects to India or have temporary workers in Canada as a part of the transition process. Till date there are 300+ temporary workers in RBC through iGAte.

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